![]() ![]() BTW - there's no instruction for how to put in more than one fingerprint per user, but it can be done.Īlso - it doesn't say it anywhere, but per the online chat/help function (which I've had to use a couple of times - and they are friendly and helpful) the Administrator does not count as an employee (and I'm not sure that Supervisors do, either.) Here's where I made a mistake - since I'm the Administrator, I used my regular work email address as the administrator e-mail. Also, make sure that you have all of your employees' information available to you (Name, DOB, email address and phone) because you'll need that for the computer, BEFORE you put them into the time clock (for that you just need their finger and their DOB) then you have to go back into the computer to connect the fingerprint(s) with the user profiles. The best way (if you can) is to bring a laptop over to wherever you've mounted the clock (unless it's sitting next to a desktop) so that you can move back and forth between the clock and the computer. (Which should have been easy, but, surprisingly, was NOT.) I had to figure it out myself, and now that I'm writing this, can't even remember how I did it. The chart in the instruction manual explains how to put letters and special characters in, using a numerical keyboard, but NOT the numbers. Also, our wifi password has numbers in it. Had I been there, I would have been able to connect to our wifi - but had to figure out how to get into the right part of the time clock system to do that. But my maintenance guy got here first, and put them up before I had an account, so trying to figure out what to do first was difficult. They make a bunch of assumptions - like that you're going to set up your online account PRIOR to installing the clock(s). I HIGHLY recommend reading through the instructions PRIOR to mounting the system. The package comes with a "Quick Start Guide" which is completely useless, because there is absolutely no way to start things up quickly. Not so simple to set up a user account (yes, as others have noted, this is a cloud based-online system). Decided that this was the best way to go, since the employee MUST be there to punch in themselves, and can't just give an ID# or RFID card to another employee to punch for them. Hope it helps you if you choose to purchase. But information I wish I had BEFORE I started to install the system. Just installed these today, so these are my initial notes, as we have not yet used this product over time.
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